This Privacy Policy applies to all Personal Information collected by Kristine Alison Estate Photography (we, us or our) via www.kristineaphotography.com.au (Website).

It explains how Personal Information is collected, used, disclosed and protected, and applies to Personal Information and Sensitive Information as defined in the Privacy Act 1988 (Cth).

Personal Information includes any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or recorded in any form. Information that does not identify you, or cannot reasonably identify you, is generally not considered Personal Information.

Sensitive Information includes information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union or professional association membership, criminal record, health information, or other information classified as sensitive under the Privacy Act 1988 (Cth).

Sensitive Information will only be collected, used, or disclosed for the purpose for which it was provided, for a directly related purpose, with your consent, or where required or authorised by law.

1. What Personal Information we collect

The Personal Information which we collect and hold about you may include:

·  Name, email address, phone number, postal address

·   Payment and billing details

·   Information provided through online enquiries, contact forms, bookings, and photographs or images captured in the course of providing our services.

We may also collect technical information such as your IP address, device identifier, and website usage data through cookies and analytics tools when you visit our website.

2. How we collect your Personal Information

(a)   We may collect Personal Information when you use this website, complete a form, make a booking, or otherwise provide information to us.

(b)   This website may use cookies to improve your browsing experience and help us understand how the website is used. Cookies generally do not identify you personally.

(c)   We do not generally collect Sensitive Information. If we do, it will only be collected and handled in accordance with this Privacy Policy and in accordance with the law.

(d)   Where practicable, Personal Information is collected directly from you. If information is received from a third party, reasonable steps will be taken to notify you where appropriate.

3. Purpose of collection

(a)    We collect Personal Information to respond to enquiries, manage bookings, provide photography services, process payments, and communicate with you in relation to our services.

(b)   We may disclose Personal Information to trusted third-party service providers who assist us in operating our business, including website hosting, booking systems, payment processing, accounting software and secure cloud storage. These providers are only given access to the information necessary to perform their services.

(c)    Where you have provided your contact details, we may send you information about our services that you would reasonably expect to receive. You may opt out of receiving marketing communications at any time using the unsubscribe option provided or by contacting us directly.

4. Security, Access and correction

We take reasonable steps to protect your Personal Information from unauthorised access, misuse, loss, modification or disclosure. When Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

You may request access to or correction of your personal information held by us. Please contact us in writing on the contact details set out at the bottom of this privacy policy. We will respond to your request in a timely manner and in accordance with the law.

5. Photography and Images

Photographs captured while providing our services may be stored securely for editing, delivery, record keeping, and where agreed, for portfolio or marketing purposes. Images will not be used for promotional purposes where the client has requested otherwise or where a separate agreement applies.

6. Complaint procedure

If you have a complaint about the way we handle your Personal Information, please contact us using the details provided at the end of this Privacy Policy. All complaints will be considered by Kristine Alison Estate Photography, and we may request additional information to help investigate your concerns.

If your complaint is found to be well founded, we will work with you to resolve the issue and take appropriate steps to rectify the matter. If you remain dissatisfied with the outcome, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

7. Contact

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: kris@kristineaphotography.com.au